Privacy Policy

Effective Date: January 1st 2022

Changes Healing Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://changeshealingcenter.com/) and receive services at our facility. This policy includes provisions to comply with the Health Insurance Portability and Accountability Act (HIPAA) regarding the protection of your Protected Health Information (PHI).

Information We Collect

We collect information to provide effective services and comply with legal obligations. The information we collect includes:

  • Personal Information: Name, address, phone number, email address, and other identifying details.
  • Health Information: Medical history, treatment plans, and other PHI collected via forms, consultations, or during service delivery.
  • Website Usage Data: Information about your interactions with our website, such as IP addresses and cookies.

How We Use and Disclose PHI

Under HIPAA, we may use or disclose your PHI for the following purposes:

Treatment

We may use your PHI to provide, coordinate, and manage your healthcare and related services, including sharing information with third-party healthcare providers involved in your care.

Payment

We may use and disclose PHI to bill and collect payment for services provided to you.

Healthcare Operations

We may use your PHI to improve our services, conduct audits, train staff, and for other operational purposes.

Legal Requirements

We may disclose PHI as required by law or in response to valid subpoenas or court orders.

Emergencies

We may disclose PHI in situations such as preventing harm to you or others, including cases of potential threats to safety or in the event of hospitalization.

Individual Rights

You have the following rights regarding your PHI:

  • Right to Access: You can request to inspect and obtain a copy of your PHI.
  • Right to Amend: You may request corrections to your PHI if it is incorrect or incomplete.
  • Right to Restrict: You may request restrictions on certain uses and disclosures of your PHI.
  • Right to Confidential Communication: You may request to receive communications in a specific manner (e.g., mailed to a specific address).
  • Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or the U.S. Department of Health and Human Services.

To exercise these rights, please contact us using the information provided below.

Our Legal Duties

We are required by law to:

  • Maintain the privacy of your PHI.
  • Provide this Notice of Privacy Practices.
  • Notify you in the event of a breach involving your PHI.
  • Abide by the terms of this policy.

Third-Party Entities

We may share your PHI with trusted third parties, including:

  • Laboratories, pharmacies, or other providers directly involved in your care.
  • Billing and payment processors.
  • Accreditation agencies, such as the Joint Commission.

These entities are required to maintain confidentiality and safeguard your information.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

Changes Healing Center
29 W Thomas Rd # 205
Phoenix, AZ 85013
Phone: 602-691-7244
Email: info@changeshealingcenter.com
Website: https://changeshealingcenter.com/

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Please review this policy periodically.

By using our website or receiving services, you acknowledge that you have read and understood this Privacy Policy.